Our trusted Pre-Order partner Purple DotUpdated 15 days ago

When you pre-order

You’ve secured your spot to be first to get it! First come, first served - so act fast!

While you wait

We hold your payment safe until your pre-order is ready to ship and you’re kept in the loop the whole time.

Changed my mind

That's okay! We've got you covered. Cancel for a full refund any time before it ships via our self-serve tool.

 Will I know if the shipping date changes for my pre-order?

Yes! Purple Dot will trigger an automatic email in the event of a shipping date change. You can also check up on the estimated shipping date via the self-serve portal at anytime. https://splendid.com/pages/manage-pre-orders

Can I change my shipping address?

Yes! Login to your pre-order self-serve portal here https://splendid.com/pages/manage-pre-orders to update your shipping details. You will then receive an updated pre-order confirmation email.

What happens if I cancel my pre-order?

You can cancel at any time here before your pre-order ships at www.https://splendid.com/pages/manage-pre-orders  

You will receive an email confirming the refund and will see the money back in your account in 3-5 business days, depending on your bank.