To initiate a return with Splendid, please visit our return portal using the link below. Process your return. Please note that we offer free returns only within the contiguous United States. To get started, simply enter your order number and the full

To initiate a return with Splendid, please visit our return portal using the link below.<a href="https://returns.narvar.com/splendid/returns" id="isPasted">Process your return</a>Please note that we offer free returns only within the contiguous United States.To get started, simply enter your order number and the full billing ZIP code associated with your order in the appropriate fields. <div> </div><div> </div>

Process your return

Standard Return Policy. Eligible items must be returned within 30 days of the ship date. To initiate a return, visit returns.narvar.com/splendid/returns to print a personalized return label, then package your items and ship them back via FedEx. Retur

Standard Return PolicyEligible items must be returned within 30 days of the ship date.To initiate a return, visit <a href="https://returns.narvar.com/splendid/returns">returns.narvar.com/splendid/returns</a> to print a personalized return label, then package your items and ship them back via FedEx.Return Requirements<ul dir="ltr"><li>Items must be unwashed, unworn, and unused, with original tags attached.</li><li>Final Sale items &#x2014; including swimwear, underwear, beauty, and home items, as well as any item purchased at 50% off or greater &#x2014; are not eligible for refunds, exchanges, or store credit. No exceptions.</li><li>Gifted items are eligible for store credit only, and must be new with tags, originally purchased on splendid.com, with the name of the original purchaser (bill-to) provided.</li><li>Only items purchased through splendid.com may be returned to our warehouse. Items purchased through a department store, specialty store, outlet store, or other online partner must be returned to the original place of purchase.</li><li>Shoes must be returned in their original box or they will not be accepted.</li><li>International returns must be shipped back at the customer&apos;s own expense, using a traceable method.</li><li>Splendid reserves the right to deny a refund if returned merchandise does not meet these requirements.</li><li>Items returned as Final Sale without an approved RMA will not be accepted.</li></ul>Processing Times<ul dir="ltr"><li>Returns shipped with our prepaid label typically take up to 7 days in transit.</li><li>Once received, please allow up to 14 business days for us to process your return.</li><li>Refunds to a credit card will appear within 1&#x2013;2 billing statements. You&apos;ll receive an email confirmation once your refund has been processed.</li></ul>Defective ItemsWe guarantee our merchandise to be free of manufacturing defects. If you believe you&apos;ve received a defective item, it will be reviewed by our internal operations team.Packing Your ReturnPlease include the correct return packing slip and shipping label with your return, and make sure the item you&apos;re sending back matches the label used. Combining multiple return orders in one package will delay processing.If you accidentally send back the wrong item, contact Customer Service immediately; we cannot guarantee it will be located and returned. Splendid does not store misdirected items and will donate or recycle them when possible, and we&apos;re unable to offer compensation for items mistakenly shipped to us.Our CommitmentWe&apos;re committed to providing exceptional products and service to all our customers. To maintain fairness and quality across our customer base, we reserve the right to refuse orders and returns at our discretion.

What is Your Return Policy?

International returns must be initiated within 30 days of receiving your order. Items must be unused, in their original packaging, with all tags attached. International customers are responsible for return shipping costs and must use a traceable ship

International returns must be initiated within 30 days of receiving your order. Items must be unused, in their original packaging, with all tags attached.International customers are responsible for return shipping costs and must use a traceable shipping method. We recommend UPS or FedEx, as both provide tracking to ensure your package isn&apos;t lost in transit. Packages must be sent prepaid &#x2014; we do not accept COD (cash on delivery) shipments.Please use the following return address:Splendid Online Returns 15971 Santa Ana Avenue Fontana, CA 92337

Do you accept international returns?

Our stores are currently unable to accept returns for online purchases. All online orders must be returned through our return portal, where you’ll receive a complimentary return shipping label.

Our stores are currently unable to accept returns for online purchases.All online orders must be returned through our return portal, where you&#x2019;ll receive a complimentary return shipping label.

Can I return to a store?

Once we receive your return, please allow up to 14 business days for processing. You will be notified via email once your refund has been issued. Depending on your payment method, please allow up to 7 business days for the refund to appear in your ac

Once we receive your return, please allow up to 14 business days for processing. You will be notified via email once your refund has been issued.Depending on your payment method, please allow up to 7 business days for the refund to appear in your account.

When will I get my refund?

While we do not offer exchanges, if your item doesn't fit and is not a Final Sale item, please contact us at CustomerCare@Splendid.com. We’ll be happy to assist you with returning your item for a refund and placing a replacement order for the correct

While we do not offer exchanges, if your item doesn&apos;t fit and is not a Final Sale item, please contact us at <a href="mailto:CustomerCare@Splendid.com" id="isPasted">CustomerCare@Splendid.com</a>.&#xA0;We&#x2019;ll be happy to assist you with returning your item for a refund and placing a replacement order for the correct size at your original purchase price.

Returns & Exchanges

Process your return

What is Your Return Policy?

Do you accept international returns?

Can I return to a store?

When will I get my refund?

Do you offer exchanges?