To initiate a splendid.com return, please visit our return portal by clicking the link below. Please note, we only offer free returns from within the contiguous US. SPLENDID ONLINE RETURN PORTAL. Simply enter your order # and full billing zip code, a

To initiate a splendid.com return, please visit our return portal by clicking the link below. Please note, we only offer free returns from within the contiguous US.<a href="https://returns.narvar.com/splendid/returns">SPLENDID ONLINE RETURN PORTAL</a>Simply enter your order # and full billing zip code, as listed on your order, in the appropriate fields.

Process your return

Standard Return Policy: Eligible items for return must be returned within 30 days of the ship date. To initiate a return, simply visit https://returns.narvar.com/splendid/returns  where you can print a personalized return label. Then package the item

Standard Return Policy: Eligible items for return must be returned within 30 days of the ship date.To initiate a return, simply visit <a href="https://returns.narvar.com/splendid/returns" style=" text-decoration: none;">https://returns.narvar.com/splendid/returns</a>&#xA0;<a href="http://www.splendid.com/returns" rel="undefined" style=" text-decoration: none;" target="_self">&#xA0;</a>where you can print a personalized return label. Then package the items and ship back via FedEx. Please keep in mind:<ul><li>Items must be unwashed, unworn, unused merchandise (original tags attached).</li><li>Final Sale items are not eligible for refunds, exchanges or store credit. No exceptions.</li><li>Swimwear, underwear, beauty, and home items are final sale and cannot be returned or exchanged.</li><li>All items sold at a discount of 50% or greater are considered &#x201C;final sale&#x201D;. &#xA0;Final Sale items are not eligible for refunds, exchanges, or store credit.</li><li>Gifted items are only eligible for store credit (required: new with tags, originally purchased online, name of bill to).</li><li>Only items purchased through splendid.com may be returned to our warehouse. Items purchased through any department store, specialty store, outlet store, or online partner must be returned to the place of purchase.</li><li>Upon receipt of returned goods, Splendid reserves the right to deny a refund if the merchandise does not meet the return policy requirements</li><li>Shoes must be returned with the box they came in, or they will not be accepted.</li><li>For returns using our return label, please allow up to 7 days transit time.</li><li>Please allow up to 14 business days for us to process your return package once it has been received. All refunds to a credit card will appear within 1-2 billing statements. Once your refund has processed, an email will be sent with notice of the transaction.</li><li>International returns must be returned by any traceable method at their own expense.</li></ul>We guarantee our merchandise to be free of manufacturing defects. If you feel you have received a defective item, this will need to be reviewed by our internal operations team.&#xA0;Splendid cannot accommodate any exchanges at this time. Please return the original item for a refund or store credit (according to our policy guidelines).*Please be advised that items returned should be sent with the associated return packing slip and shipping label. &#xA0;If return orders are sent combined, this will further delay processing.Our company is committed to providing exceptional products and services to all our customers. To maintain fairness and high-quality service, we reserve the right to refuse orders and returns from customers as we see fit.&#xA0;Please ensure that you include the correct item and use the corresponding shipping label when returning a product. &#xA0;The correct item must be returned to quality for a refund. &#xA0;Splendid does not store items sent to us by mistake; instead, we donate or recycle them when possible. &#xA0;If you accidentally send the wrong item in your return parcel, contact Customer Service immediately. &#xA0;We cannot guarantee that your item will be found and returned. &#xA0;Splendid is not responsible for any items mistakenly sent to us and does not provide compensation for incorrect items shipped back to us.Items purchased as Final Sale and returned without an approved RMA will not be accepted.

What is Your Return Policy? Do you offer exchanges?

International returns must be initiated within 30 days of receiving your order. Items must be unused and in the original packaging with all tags attached. International customers may return merchandise by any traceable method at their own expense. We

International returns must be initiated within 30 days of receiving your order. Items must be unused and in the original packaging with all tags attached.International customers may return merchandise by any traceable method at their own expense. We recommend using UPS or Fedex, who will provide a tracking number to ensure your package does not get lost. Packages must be returned prepaid; we do not accept COD.&#xA0; Please use the following mailing address:Splendid Online Returns15971 Santa Ana AvenueFontana, CA 92337

Do you accept international returns?

Our stores cannot accept online returns at this time. All online orders must be returned using our return portal where a free return shipping label is provided.

Our stores cannot accept online returns at this time.&#xA0;All online orders must be returned using our&#xA0;<a href="https://returns.narvar.com/splendid/returns" style=" text-decoration: none;">return portal&#xA0;</a>where a free return shipping label is provided.

Can I return to a store?

Once we receive your return, please allow up to 14 business days for processing. You will be notified via email once your refund has been issued. Depending on your payment method, please allow up to 7 business days for the refund to appear in your ac

Once we receive your return, please allow up to 14 business days for processing. You will be notified via email once your refund has been issued.Depending on your payment method, please allow up to 7 business days for the refund to appear in your account.

Returns & Exchanges

Process your return

What is Your Return Policy? Do you offer exchanges?

Do you accept international returns?

Can I return to a store?

When will I get my refund?