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Ordering Questions

What's The Status Of My Order? How Do I Track My Order?

For status or order tracking information, click here . Once an order has shipped, you will receive a shipment confirmation email that will contain your tracking information.

Can I Use Mutliple Promo Codes On One Order?

Only one promo code per order. Promotions and discounts cannot be combined.

Do You Offer Price Adjustments?

Price Adjustment on Markdowns. We will gladly honor a one-time price adjustment on full-price merchandise which was marked down within 7 days from the order date of your item.  The price adjustment credit will be issued to your original form of payme

How Do I Change Or Cancel An Order?

Confirmed orders cannot be cancelled or modified once they have been successfully submitted. We advise you to follow the return instructions included in your package. Please allow 7 to 10 business days for your refund to be processed once it arrives

Gift Cards

We now offer eGift cards which are redeemable at any Splendid retail location or online at Splendid.com.   To purchase an eGift card or check the balance of an existing gift card please visit our gift card page.