Splendid logo
Splendid logo

All articles

How do I redeem my points?Updated 4 hours ago

How do points convert to dollars?

250 points = $25 reward to use on splendid.com

How do I redeem my points?

For every 250 points earned, you will receive a $25 reward. Simply head to the Splendid Insider page to view any rewards available to you and click ‘Redeem’ to receive the reward code. You also have the option to view available rewards at the bottom of the cart page or in ‘My Account.’ Make sure you are logged in!

Will I be able to use my perks/rewards in-store?

Yes, most perks and rewards can be redeemed both online and in full-price retail stores only.

Can I return my order if I redeemed rewards points for a discount?

Yes. If you are returning the entire order, we will refund you the total dollar amount spent after the discount was applied. The points you used to redeem the discount will also be added back to your rewards account. If it is a partial return, we will refund your alternate form of payment first (i.e., credit or debit card), and then any portion of the reward owed back to you will be returned to your point balance. 

If you redeem your points to make a purchase in-store and then decide to return those items, the reward points will not be restored. We recommend making an exchange instead. 

Can I use my rewards during a promotion?

As only one promotion may be used per transaction, you can only use either one promotion code or apply your rewards to an order.

I placed my order with my rewards but now the item is marked down.  Can I have a price adjustment?

Due to the structure of the rewards program, we cannot modify any discounts or price-adjust an order that already has a discount applied.

 

Was this article helpful?
Yes
No